The Terms and Conditions outlined herein are governed by the laws of Cyprus. BetWinner, a renowned bookmaker, facilitates bets on sports and various events on a global scale.
Betting Rules and Eligibility
Only individuals who have reached the legal age of majority in their respective jurisdiction and who agree to abide by the Betting Rules set forth by the bookmaker are eligible to place bets. Customers are responsible for ensuring compliance with this regulation. The following individuals are prohibited from placing bets:
- Persons under the age of 18 at the time of betting.
- Individuals directly involved in the events being wagered on, including athletes, coaches, referees, club owners, or any other individuals with the potential to influence the outcome of the event, as well as their representatives.
- Representatives of other bookmakers.
- Individuals prohibited from entering into contracts with bookmakers under applicable laws.
The bookmaker reserves the right to refuse payment of winnings, refund stakes, or cancel bets in cases of rule violations. The bookmaker is not liable for any actions taken before discovering violations and may act accordingly upon detection.
Restricted Access
Accessing or using the Website (including its services) may violate laws in certain countries and jurisdictions. The site may be restricted in sanctioned countries like Iran, North Korea, Syria, etc. Availability in such areas or languages doesn't authorise usage. It doesn't promote betting or gambling where prohibited.
Customers must ensure compliance with local laws. By registering, they affirm gambling legality. Legal advice is recommended before registering.
The bookmaker can close accounts and refund remaining balances if it becomes aware that a customer resides in a country where Website usage is deemed illegal.
Bet Placement and Settlement
All bets are settled based on data processing centre.
Winnings are typically paid within 30 calendar days from the official event results publication. Winning bets are eligible for payout within 30 calendar days from the event date. Customers must review winnings upon receipt. Disagreements must be reported within 10 days, providing necessary details.
Claims for Cyber-Live games are accepted within 72 hours from game end.
Bet Acceptance and Variations
Betting terms such as odds, handicaps, totals, and maximum stake limits may be subject to change after a bet is placed. However, these changes do not affect the terms at the time the bet was placed. Customers are advised to review all changes in current pre-match markets before placing bets.
Bets placed on events with known outcomes at the time of placement will be settled at odds of 1.
Dispute Resolution
Disputes between customers and the bookmaker regarding betting arrangements are resolved through a pre-trial procedure.
The aggrieved party must serve a written complaint within 10 days of identifying a violation of their rights, supported by relevant documents.
The opposing party must respond to the complaint. If a complaint remains unresolved, the aggrieved party may initiate legal action in the country where the bookmaker is registered.
Account Security and Responsibilities
Customers are responsible for maintaining the confidentiality of their account information, including passwords and account numbers received upon registration. All registered bets are considered valid, and cancellations are subject to the rules outlined herein. Customers must promptly notify the bookmaker in the event of unauthorised access to their account.
Limitation of Liability
The bookmaker disclaims responsibility for any indirect, collateral, or incidental losses or damages, including loss of profit, irrespective of prior notification regarding the potential occurrence of such losses or damages.
No connection failure during the confirmation of a bet shall invalidate the bet. By placing a bet, customers acknowledge and accept these Betting Rules.
Gambling Awareness and Prevention
Gambling Awareness: Gambling can lead to severe consequences like mental health issues, financial strain, and legal problems. While entertaining, it shouldn't be relied upon as a source of income. Recognise signs of addiction and seek help if needed. Set limits on time and money spent gambling, avoid gambling under the influence, and only gamble with disposable income. Utilise self-exclusion options or contact customer support for assistance. The bookmaker promotes responsible gambling, offering resources and assistance to customers with gambling issues.
The bookmaker retains the authority to revise these regulations and introduce new clauses at any moment, instantly applicable upon their publication on the website.
